Effective and last updated: 17 October 2026
Serviceability
E-MART — Your Daily Home Solutions is operated by Elhan Enterprises, at H. No. 13-7-9, Beside Union Bank of India, Dilsukhnagar, Hyderabad, Telangana – 500060, India.
Contact emart7715@gmail.com or +91 9185000710 with the product, quantity and delivery PIN code. We confirm whether delivery is available for that order before acceptance or payment. A product listing or an Indian address field does not promise nationwide delivery.
Charges and final total
Delivery charges depend on the confirmed destination, items, quantity and arrangement. We provide the charge and any applicable taxes in writing, together with a breakdown and final payable total, before you accept the order. There is no blanket free-delivery promise. A product-specific listed delivery charge must be checked for the actual address and quantity.
Dispatch and delivery estimates
We provide estimated dispatch and delivery dates or timeframes in the written quotation before accepting payment. They are order-specific; this website does not promise a universal delivery time.
If an unexpected delay occurs, we explain the revised estimate and available options through the contact details supplied for the order. We do not replace your statutory remedies with a blanket disclaimer for delays.
Delivery details and updates
Provide an accurate recipient name, reachable telephone number, address and PIN code. Contact support promptly to request a correction before dispatch. We confirm whether a change is still possible and obtain your agreement to any changed arrangements.
Where the chosen delivery service provides tracking, we share the available tracking details through the agreed support channel. Automated dispatch email or SMS is not currently connected on this website.
Failed, missing or damaged deliveries
If a parcel cannot be delivered, goes missing or arrives damaged, contact E-MART with the order reference. We check the delivery record and agree the appropriate redelivery, replacement, cancellation or refund in accordance with the circumstances and your rights.
No unquoted redelivery charge is automatically imposed. If delivery cannot be arranged before acceptance, we do not accept that order. If we cannot fulfil an already accepted order, we notify you and refund the payment under our refund policy.
Current online checkout status
The public website currently supports browsing, saved items, a cart and enquiries. Customer online checkout is unavailable while payment approval is completed. Staff-only test orders do not create real shipments.
Contact Shaik Subhan, Owner & Grievance Officer, at emart7715@gmail.com or +91 9185000710. Include your order or purchase reference and a description of the issue. We acknowledge consumer complaints within 48 hours and aim to resolve them within one month of receipt. We provide a complaint reference and a copy of the complaint as recorded; use that reference when following up.